Privacy Policy

AWAGE Travel Services ("AWAGE", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit or use our website, submit an enquiry, request travel services, communicate with us, subscribe to our communications, access our B2B travel advisor portal, or otherwise interact with AWAGE.

By using our website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you interact with our website or services.

Depending on how you use our website, this may include:

Information you provide directly

Full name, Email address, Telephone or mobile number, Country of residence, Company or agency name, Job title or professional role, Travel dates, Destination preferences, Number of travelers, Travel preferences, Budget information, Special requests, Accommodation preferences, Information included in your enquiry or message, Information provided when requesting a consultation, Information provided when requesting a custom itinerary, Information provided when becoming a travel advisor or B2B partner, etc.

Information relating to travel arrangements

When you request travel services, we may collect information necessary to arrange your journey, which may include:

Passport or identification information where required
Nationality
Date of birth where required
Flight information
Accommodation information
Transportation requirements
Dietary requirements
Accessibility requirements
Activity preferences
Other information necessary to provide the requested travel services

We only request information that is reasonably necessary for the services you have asked us to provide.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.

This may include:

IP address, Browser type, Device type, Operating system, Approximate geographic location, Website pages visited, Time spent on pages, Referring website, Interaction with website content, Date and time of visits, General website usage information

This information helps us understand how visitors use our website and improve its performance, content, security, and user experience.

Cookies and Similar Technologies

Our website may use cookies and similar technologies. Cookies are small files stored on your device that help websites remember information about your visit.

We may use cookies for purposes including:

Essential website functionality
Security
Website performance
Analytics
Understanding website traffic
Remembering preferences
Improving user experience
Marketing and advertising, where applicable

Where required by applicable law, we will request your consent before placing non-essential cookies on your device.

You may adjust your browser settings to refuse or delete cookies. Some website functionality may not operate correctly if essential cookies are disabled.

Sharing Your Information

AWAGE may need to share relevant personal information with trusted third parties to provide the services you request.

These may include:

Hotels and resorts, Airlines and aviation providers, Transportation companies, Tour operators, Local guides, Activity and experience providers, Restaurants and venues, Destination management partners,Travel agencies and advisors, Technology and booking platforms, Payment service providers, IT and website service providers, Email and communication service providers, Professional advisors, Government authorities or regulatory bodies where required by law.

We only share information that is reasonably necessary for the relevant purpose, we do not sell your personal information to third parties.

Data Security

We take reasonable technical and organizational measures to protect personal information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction

However, no website, online platform, electronic transmission, or storage system can be guaranteed to be completely secure.

You should therefore take appropriate precautions when communicating personal information online.

Third-Party Websites

Our website may contain links to third-party websites, including hotels, travel suppliers, airlines, tourism authorities, social media platforms, booking platforms, and other external resources.

AWAGE is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of any external website before providing personal information.

Social Media

AWAGE may operate or maintain profiles on third-party social media platforms. Interactions with us through social media may be subject to both this Privacy Policy and the privacy policies of the relevant social media platform. We encourage you to review the privacy settings and policies of the social media services you use.

UAE Data Protection

AWAGE is based in or operates in the United Arab Emirates and may be subject to applicable UAE data protection and privacy legislation, including the UAE Personal Data Protection Law and related regulations, where applicable. Where applicable, we will process personal information in accordance with the rights, obligations, and requirements established by relevant UAE legislation.

Consent

By using our website and submitting personal information to AWAGE Travel Services, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for a particular processing activity, AWAGE will obtain that consent separately.

Last Updated: 12 August 2026